The Stranger who cares!!

Each small act of kindness reverberates across great distances and spans of time, affecting lives unknown to the one whose generous spirit was the source of the good echo, because kindness is passed on and grows each time it is passed, until simple courtesy becomes an act of selfless courage years later and far away.

~ Unknown Author (Copied from Rachit's email sign off)

There are so many people who we don't know, have never met and may not even be aware of their existence who make a difference in our lives - sometimes big, sometimes small. One such person who every graduating student from Electrical and Computer Engineering (ECE) Department would know of is Ms. Susan A. Silva - Undergraduate Final year and project matters responsible in the ECE department.

Susan has been taking care of our final year project (FYP) details, making sure that we all file for graduation, everyone is able to graduate and millions of other graduating matters. Even though that might be her job description, she has a special touch of care in all the matters. Where a lot of times we face bureaucracy issues, Susan makes sure that the final year students are free from handling all these issues. From sending emails to make sure that we go collect keys before our FYP presentation, that we submit the FYP thesis on time to making sure that we don't fail the degree requirements and fail to graduate, Susan handles it all.

I actually have to thank her personally. The online degree requirement check was showing some problems with my iLEAD modules, thus failing me to graduate on time and that too without the minor. However, with Susan's help that problem is now solved. Unlike most other people, Susan didn't ask me even once to come down to the office. Her email conversations were clear, facilitating easy communication because of which the problem was solved easily and in a very short time.

I would like to thank her on behalf of all graduating ECE students for taking so much pain for us and solving our matters and to let her know that her help is highly appreciated.